your contact information, such as your postal address, email address and telephone number;
your payment details and financial data, ie, your bank account name, account number and sort code;
your IP address, your browser type and language;
information related to your attendance of, and interest in, our events, exhibitions and art fairs;
information that you give us in person at our events, exhibitions and art fairs, by filling in forms on our website (eg, the contact us or sign up to our mailing list sections) or by corresponding with us by telephone, email or otherwise; and
information in relation to your purchase of our art work or use of our services.
How we collect information
We collect Personal Information by way of:
the information you give to us when you purchase any art work or visit us at our events, exhibitions and art fairs;
your use of the contact us or sign up to our mailing list sections on our website.
What we do with the information we collect
We use Personal Information to:
provide information about our art work and services to you;
keep you informed about art work, events, exhibitions and art fairs that we think you may find interesting;
carry out our obligations arising from any agreements entered into between you and us;
communicate with you;
administer our website and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
keep our website safe and secure;
comply with legal and regulatory obligations; and
for security and to check your identity.
We may use information collected for our internal marketing and demographic studies, together with non-personal data to monitor client patterns so we can consistently improve our website design to better meet our visitors’ needs. We may use information collected for purposes such as sending you an e-newsletter or other marketing or general information, to respond to any enquiries you might make and for our own internal record keeping.
Legal basis for processing
Our processing of your Personal Information is necessary:
for the performance of contracts to which you will be a party and in order to take steps at your request prior to you entering into those contracts;
for the purposes of legitimate interests pursued by us; or
in order to comply with a legal obligation to which we are subject.
In relation to any processing of special categories of personal data, we will generally rely on obtaining specific consent from you at the time unless there is otherwise a legal requirement for us to process such information.
Where our processing is based on the legitimate interest grounds described above, those legitimate interests are:
collecting Personal Information to provide you with a smooth and efficient client experience;
to make sure you receive updated information on Matthew Holder's business activities;
to provide the services you have requested; and
for our own marketing and research.
Disclosure of information outside of Matthew Holder
We sometimes use third parties to help us operate this website and in doing so such third parties might have access to information collected in order to carry out their services to us. It may be necessary to pass some of your information to our third party service providers such as our fine art shippers. In addition, Matthew Holder may disclose information collected to government authorities and to other third parties when compelled to do so by government authorities, at our discretion, or otherwise as required by law. We also may disclose information collected when we have reason to believe that someone is causing injury to or interference with our rights or property, other users of this website, or anyone else that could be harmed by such activities.
Transferring information outside of the United Kingdom
Your Personal Information may be transferred to, and stored at, a destination outside the European Economic Area ("EEA") and may also be processed by staff operating outside the EEA who work for us, or for one of our service providers.
When we, or our permitted third parties, transfer your information outside the EEA, we or they will impose obligations on the recipients of that data to protect your information to the standard required in the EEA or otherwise require the recipient to subscribe to international frameworks intended to enable secure data sharing. In the case of transfers by us, we may also transfer your information where:
the transfer is to a country deemed to provide adequate protection of your information by the European Commission; or
where you have consented to the transfer.
At any time, you have the right to:
request access to or a copy of any personal data which we hold about you;
rectification of your personal data, if you consider that the information we are holding is inaccurate;
ask us to delete your personal data, if you consider that we do not have the right to hold it;
withdraw consent to our processing of your personal data (to the extent such processing is based on previously obtained consent);
restrict processing of your personal data;
data portability (moving some of your personal data elsewhere) in certain circumstances;
object to your personal data being processed in certain circumstances; and
not be subject to a decision based on automated processing and to have safeguards put in place if you are being profiled based on your personal data.
Any request from you for access to or a copy of your personal data must be in writing and we will endeavour to respond within a reasonable period and in any event within one month in compliance with data protection legislation. We will comply with our legal obligations as regards your rights as a data subject.
We aim to ensure that the information we hold about you is accurate at all times. To assist us in ensuring that your information is up to date, do let us know if any of your personal details change by contacting us at: firstname.lastname@example.org
Where you are one of our clients or have otherwise agreed to be contacted for marketing we may use your personal information to send you information about Matthew Holder’s art work, events, exhibitions and art fairs. You can unsubscribe from receiving these at any time, (details of how to unsubscribe will be included on each electronic mailing we send you).
You also have the option of unsubscribing from our mailing list at any time thereby disabling any further such email or other communication from being sent to you by contacting us at: email@example.com
We will action any opt out request from you without delay.
Keeping your information
We will only keep the information we collect about you for as long as required for the purposes set out above or as required to comply with any legal obligations to which we are subject. This will involve us reviewing periodically our files to check that information is accurate, up to date and still required.
Where we are permitted to send you direct marketing communications we may retain your contact information necessary for this purpose for as long as you do not unsubscribe from receiving the same from us. If you opt out from marketing, we will retain your information to enable us to respect your wishes to not be contacted for marketing purposes.
Matthew Holder takes reasonable steps to protect the security and integrity of all information collected. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. We cannot, however, guarantee that information collected will be absolutely safe. Matthew Holder will have no liability for accidental or improper disclosure of any information collected, whether due to an error on our part or because of unauthorised intrusion by others, such as hackers.
Links to other websites
Certain features of our website will allow for social networking.You should ensure when using these features that you do not submit any personal data that you do not want to be sent, collected or used by other users, such as profile details or email address.
If you have any concerns about our use of your information, you also have the right (as a UK resident) to make a complaint to the Information Commissioner's Office, which regulates and supervises the use of personal data in the United Kingdom, via their helpline on 0303 123 1113.
What are Cookies?
Cookies are data files containing small amounts of information set by a website’s server and stored to a user’s computer/device memory, via your browser when you visit a website. Each subsequent visit to a website will recognise stored cookies and may make use of them, for instance to remember your preferences.
A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
The following cookies may be used on Matthew Holder's website.
Session cookies are stored in your computer's memory for the length of your browsing session. They become inaccessible once your session has been inactive for a time and are deleted from your computer when the browser is closed. Session cookies allow a user to move between different pages without having to provide any necessary information repeatedly or reprocess.
Persistent cookies are stored on the user's computer memory and are not deleted when the browser is closed. They are used to keep your preferences for the website, so they will be remembered for next time you visit the website. They are also used to collect information about the numbers of visitors, the average time spent on a particular page and analyse behaviour on the website. This information is used to find out how the well the website works and where it can be improved.
We use one persistent cookie, Google Analytics.
Matthew Holder uses Google Analytics to analyse the use of this website. Google Analytics uses the information provided by cookies stored on a user’s computer to generate statistics. The statistics may be used to formulate reports detailing the use of the website, including which pages have been visited. The information gathered is aggregated and anonymous. This collected data is used only to improve the user experience of the website.
How do I disable Cookies?
Most web browsers will accept cookies automatically, but if you wish to opt out and prevent cookie data being stored to your computer, you can choose to reject cookies in your browser settings. This may prevent you from taking full advantage of the website. The settings for each browser will differ, please refer your browser’s Help tab for instructions or you can find further information here: